Digital Investment Considerations for the Post-COVID World

Digital Investment Considerations for the Post-COVID World

Welcome to the June edition of the view from the Hill. Since COVID-19, the level of investment by our clients has continued to be elevated. CEOs and CXOs are becoming more and more aware of the importance of delivering beautiful digital experiences that appeal to both the functional and emotional needs of their customers. Each…More

So Long 2020, Hello 2021

So Long 2020, Hello 2021

From New York to York Street 2020 was a year like no other, a year we’ll never forget 2021 looks to be promising much of the same – uncertainty, border closures, face masks and hand sanitiser, it’s fair to say that some of the changes we saw in 2020 are becoming a new way of…More

The New and Improved Lenox Hill Digs

The New and Improved Lenox Hill Digs

An update to our clients and friends, Our time at the Old Fire Station in Claremont has sadly come to an end. Since Lenox Hill began in 2014 with just two team members, we’ve outgrown our first office as the team has expanded.  Just last week we moved into our freshly renovated space in York…More

Exploring our UX and e-Learning Capabilities

Exploring our UX and e-Learning Capabilities

Hello 2020, part II We hope that you managed to take a break from the home office to explore some of our great Aussie backyard through July. The countdown to Spring has officially begun! On the Lenox Hill front, we’ve said bye for now to our developer, Sarah – who’s been busy becoming a Mum over…More

An Epic Digital Bungle

An Epic Digital Bungle

The $60 billion dollar question: why were the JobKeeper numbers so wrong? An Epic Digital Bungle. The short answer is, someone didn’t ask enough questions. The UX designers who created the JobKeeper application form asked the right questions; they just didn’t build in the checks and balances to make sure people entered the correct data….More

The Pandemic and the Online Learning System

The Pandemic and the Online Learning System

Lenox Hill’s observations from isolation As pandemic restrictions begin to lift and we start to adjust to the new normal, we’ve taken a moment to reflect on the projects that we’ve been delivering on recently. A number of the projects have a common thread, building and supporting online learning platforms to support students of all…More

The In’s and Out’s of Isolation

The In’s and Out’s of Isolation

Lenox Hill’s observations from isolation Or should that be Zoom From the Hill? And yes, our desks are hiding that we’re still in our pj bottoms. We’ve been working such crazy hours we barely have time to change. Or wrangle the feral children/fur babies you spy encroaching in the background. So what have we learnt…More

The ACCC’s Digital Platform Inquiry and the Implications for your Business

The ACCC’s Digital Platform Inquiry and the Implications for your Business

The Australian Competition and Consumer Commission (ACCC) has made 23 recommendations in its final report of its Digital Platforms Inquiry into Google and Facebook. We’ve put in the hard yards for you and provided a snapshot of the Inquiry’s findings and recommendations and the potential impact to your business. If you do want to read…More

Google Maps Platform Changes

Google Maps Platform Changes

As you may have heard, Google recently announced changes to Google Maps, introducing a new “pay-as-you-go” billing system to be implemented on the 11th June, 2018. These changes are mainly directed at developers using advanced APIs, however this change will affect all businesses currently using Google Maps. To maintain current functionality, you need a registered account and billing method to receive an API key. Without…More

Navigating Government | Bridging the Gap Between Private & Public

Navigating Government | Bridging the Gap Between Private & Public

It’s not new news that government procurement processes are difficult to navigate – with limited opportunities for small and medium digital service providers to get a foot in the door. I had the privilege of joining a mix of government representatives and private suppliers at Canberra’s Open Opportunity Conference late last year. The intent of…More