Digital Investment Considerations for the Post-COVID World

Welcome to the June edition of the view from the Hill. Since COVID-19, the level of investment by our clients has continued to be elevated. CEOs and CXOs are becoming more and more aware of the importance of delivering beautiful digital experiences that appeal to both the functional and emotional needs of their customers. Each…More

So Long 2020, Hello 2021

From New York to York Street 2020 was a year like no other, a year we’ll never forget 2021 looks to be promising much of the same – uncertainty, border closures, face masks and hand sanitiser, it’s fair to say that some of the changes we saw in 2020 are becoming a new way of…More

The New and Improved Lenox Hill Digs

An update to our clients and friends, Our time at the Old Fire Station in Claremont has sadly come to an end. Since Lenox Hill began in 2014 with just two team members, we’ve outgrown our first office as the team has expanded.  Just last week we moved into our freshly renovated space in York…More

Exploring our UX and e-Learning Capabilities

Hello 2020, part II We hope that you managed to take a break from the home office to explore some of our great Aussie backyard through July. The countdown to Spring has officially begun! On the Lenox Hill front, we’ve said bye for now to our developer, Sarah – who’s been busy becoming a Mum over…More

An Epic Digital Bungle

The $60 billion dollar question: why were the JobKeeper numbers so wrong? An Epic Digital Bungle. The short answer is, someone didn’t ask enough questions. The UX designers who created the JobKeeper application form asked the right questions; they just didn’t build in the checks and balances to make sure people entered the correct data….More